Home - Data Deletion

Data Deletion

Data Deletion Information

At Carbez, we respect your right to control your personal data. This page explains how you can request the deletion of your personal information from our systems. We are committed to processing deletion requests in accordance with applicable data protection laws.

How to Request Data Deletion

Option 1: Through Your Account

  1. Log in to your Carbez account
  2. Navigate to your profile settings
  3. Click on "Delete Account" or "Request Data Deletion"
  4. Follow the on-screen instructions to confirm your request

Option 2: Contact Us Directly

You can request data deletion by contacting us via:

Information Required for Deletion Request

To process your deletion request, we may need to verify your identity. Please provide the following information:

  • Your full name
  • Email address associated with your account
  • Phone number (if registered)
  • Account username or user ID (if available)
  • Clear statement that you want to delete your data

What Data Will Be Deleted

Upon successful verification, we will delete the following personal information:

Account Information

  • • Profile details
  • • Contact information
  • • Account credentials
  • • Preferences and settings

Activity Data

  • • Search history
  • • Favorites and saved listings
  • • Communication records
  • • Browsing activity

Transaction Data

  • • Payment information
  • • Purchase history
  • • Booking records

User-Generated Content

  • • Vehicle listings (if applicable)
  • • Reviews and ratings
  • • Comments and messages

Data That May Be Retained

Important: Certain information may be retained for legal, regulatory, or legitimate business purposes, including:

  • Financial records required for accounting and tax purposes (typically 7 years)
  • Information necessary to comply with legal obligations or court orders
  • Anonymized or aggregated data that cannot identify you
  • Data necessary to resolve disputes or enforce agreements

Processing Time

We will process your deletion request within 30 days of receiving a verified request. You will receive a confirmation email once your data has been deleted. If we need additional time or information, we will notify you within the initial 30-day period.

Facebook Data Deletion Instructions

If you logged in to Carbez using Facebook, you can request deletion of your data in two ways:

Method 1: Through Carbez

Follow the standard deletion process above. We will remove all data associated with your Facebook account from our systems.

Method 2: Through Facebook

You can also request data deletion directly through Facebook:

  1. Go to your Facebook Settings
  2. Navigate to "Apps and Websites"
  3. Find "Carbez" in your active apps
  4. Click "Remove" or "View and edit"
  5. Follow the prompts to remove the app and request data deletion

Consequences of Data Deletion

Please note: Deleting your account and personal data is permanent and cannot be undone. This action will:

  • • Permanently delete your account
  • • Remove all your saved listings, favorites, and preferences
  • • Cancel any pending transactions or bookings
  • • Remove your access to the platform
  • • Delete all associated personal information

Need Help?

If you have questions about data deletion or need assistance with your request, please contact us:

Email

support@carbez.com

(Subject: "Data Deletion Request")

Phone

+971 58 5259196

Effective Date: April 1, 2026

Last Updated: April 1, 2026

Ready to Request Data Deletion?

Follow the instructions above or contact our support team for assistance with your data deletion request.