Privacy Policy

1. Introduction

Welcome to Carbez. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By using Carbez, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

Name, email address, and phone number
Account credentials and authentication information
Profile information and preferences
Payment information (processed securely through third-party payment processors)
Vehicle listing information and photos
Communication preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

IP address and device information
Browser type and version
Pages visited and time spent on pages
Referring website addresses
Cookies and similar tracking technologies

2.3 Third-Party Information

We may receive information from third-party services when you choose to authenticate through social media platforms (such as Facebook or Google) or use integrated services.

3. How We Use Your Information

We use the information we collect for various purposes, including:

To provide, maintain, and improve our services
To process transactions and manage your account
To communicate with you about your account, transactions, and our services
To personalize your experience and provide relevant content
To detect, prevent, and address technical issues and security threats
To comply with legal obligations and enforce our terms of service
To send you marketing communications (with your consent)
To analyze usage patterns and improve our platform

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analytics, and customer support.
Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
With Your Consent: We may share information with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

Access and receive a copy of your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information (see our Data Deletion Policy)
Object to processing of your personal information
Opt-out of marketing communications
Manage cookie preferences through your browser settings

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookies through your browser settings, but disabling cookies may limit certain functionalities of our website.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email

support@carbez.com

Phone

+971 58 5259196

For data deletion requests, please visit our Data Deletion Policy page.

Effective Date: April 7, 2026

Last Updated: April 7, 2026